We recently moved to Knoxville and can't thank Shannon enough for helping us find our home. It took us several months and seeing dozens of houses, but she did not pressure us and was very patient. She is also very responsive to emails/calls, which was great for us since we were out of state throughout most of the process. We appreciate her knowledge and guidance, and the smooth homebuying experience!

- Kasi Henriksson

My family and I began searching for a home in Knoxville early 2023. Our first phone call generated a call from United Real Estate Solutions, informing me to expect a call from Shannon, and as the saying goes "the rest is history". It had been 30+ years since we purchased a home, but Shannon gave us reassurance and made us feel at ease. Shannon was ALWAYS available, attentive, and is very knowledgeable in regards to purchasing a home. God not only blessed us with a beautiful home, but He provided us the BEST realtor in Knoxville. Sadly, she's no longer our realtor, but gladly she's now our friend!!!!

- Cynthia Williams

As a single person with a smaller scale home-buying budget, I was concerned about finding a realtor who would be willing to help me through the process, but Shannon exceeded all of my expectations in our very first meeting. From the start, she made it clear that she was happy to move at my pace and stay in my price range. Despite the fact that I was house hunting hundreds of miles from where I lived at the time, she made it simple to stay on top of the greater Knoxville market. I always appreciated her check-ins through the whole process, making it clear that she was still invested in helping me without making me feel pressured at all. Shannon was able to encourage me to take the time I needed to find exactly the property I was looking for, and I definitely admire her patience, as it took more than a year of searching! I've also had success with every service recommendation Shannon has given me, from the loan officer to the inspector, and I appreciate how she always presents multiple options for service professionals, so I can make a choice I'm comfortable with. Shannon has been invaluable in helping me navigate a very complex housing market, and even though I'm not planning on moving any time soon, if that changed for some reason, she'd be my very first phone call!

- Molly Golladay